Take the disk and test with a computer or to a local tech company. There might be a way to view the files on PC, there was back on the 360. If the drive is plugged into a USB hub try removing from the hub and plugging it directly into the XBox. Find the external hard drive you were using with your Xbox One. 99. The developers know about it but yet to address it or at least say they are looking into it. For a while after the new dashboard launched, my external drive would "disconnect" from the Xbox one and the only way I could get it back was to power everything down completely and reboot. ALL RIGHTS RESERVED. Call WD. Its not the hard drives or the ports on the xbox, but something else. While it is possible that your external hard drive may have come with bundled software that may be incompatible with newer operating systems, this is typically just ‘back up’ software, and the drive is not dependent on that software to function. They are incredible. If anyone else has any thoughts, send them my way! In case nobody wants to click the link, its the Seagate 2tb backup plus slim portable drive which definitely has USB 3.0. All we can do is wait, unless you figure out something I didn't. As long as the drive was in use it would be fine, but after a while of no access, the Xbox would not recognise it anymore. It was about a year old at the time. You can open Device Manager to check and fix the issue. But not every external hard drive works with the Xbox One, and not every drive that works with the Xbox One is a good value, so it pays to do some research ahead of time. I'm pretty sure this is an issue with the Xbox, as we aren't the only ones to have this issue, and it's a recent one. After hooking up a brand new 5 Terabytes Seagate 3.0 USB Expansion Desktop external hard drive, I noticed the data speed was so slow. Think gamers are finally having enough of microtransacrions, 3 Achievements on Shadow of Mordor will be Discontinued on Dec 31. It lights up, and I can feel it spinning, but the xbox won't recognizing it. 100% Upvoted. There are several reasons why an external hard drive may not be accessible or detected when you connect it to your computer. Preliminary steps. report. It doesn’t matter if your external drive is a hard disk drive (HDD) or solid-state drive (SSD), you can use it on PS5 as long as it uses USB 3.0 or later. Try a hard reset maybe. But nothing has worked. Applies to: Troubleshoot Seagate external hard drive not working, not detected issue in Windows 10/8/7. If the drive is not being detected, try a different port on the Xbox. The case was defective and disk was fine. If the drive is still having issues take it to a Windows machine and run Seatools for Windows on the drive. It will be listed as an unrecognized drive with unallocated space within the Disk Management tool. Support the games you like, gamewars not console wars. With Xbox Series X and Series S expandable storage extending to external USB drives, the Samsung T7 Portable SSD should be on your radar. Also, I opened it from the box and immediately plugged it into my xbox, and had my xbox reformat it. Best external hard drive designed for the Xbox One: Seagate Game Drive Seagate. I'll dig my old PC laptop out and try that. USB 2.0 external hard drives won’t work. There has been an issue with hard drives not working after the console updates. Staff favorite. EaseUS Data Recovery Wizard will start a quick scan first to find lost or deleted Seagate external … Option 1. Check the Requirements of Your Xbox One External Hard Drive. They got your back. Finally, if your drive is online and formatted, but doesn't show a drive letter next to its name, right-click the volume and choose Change Drive Letter and Paths to add a drive letter. Fix Device Driver Problems. For Media Playback / Storage. When i plug it into my Xbox it doesn't ask to format it or anything, all it does is pops up a notification that says "External Media storage ready". Can I move progress from one account to another? Fix 2: Update your Xbox One I'll tell you what didn't work for me. 100% Upvoted. Disk Management is another Xbox One hard drive format tool to make Windows recognize hard drives. Why is my Xbox One making weird beeping noises and will not connect to TV or controller? Right-click on the name of the Hard Drive … How to Fix Seagate External Hard Drive Not Working in Windows. Connect the drive to a vacant USB port using the included cable. Option 1. Right-click on the name of the Hard Drive and select “Initialize disk” from the menu that appears. If you see the message “Selected drive is not set up to install games,” your drive is not provisioned and installation access is denied. As a general rule is try hooking it up to a computer to see it recognises it. It didn’t do this with their PC. If you see that your disk is simply unallocated, you only need to create a new … If the external drive doesn't have a partition, right-click the "Unallocated" space, and select the New Simple Volume option. Create a New Partition. After i did that i plugged it back into my system and went back to "manage storage devices" and clicked on the external HDD and this time it brought up the option for 'format for games and apps'. I will never buy a drive from anyone but Western Digital again. Did this start happening after the console updated? It looks like you have tried everything listed so I will give you a positive outlook. Great to hear. Xbox One controller will only flash while I am holding the middle button down? This worked for me when my games and apps on both my external and internal would not start. I'm honestly not sure. Just call them. save. save. share. In other word, we can say that the problem is categorized as Xbox One not recognizing external hard drive. I’m a PlayStation 4 owner but i googled how hard drives work with the Xbox One and they are practically the same. If i install a game via disc on Xbox one, do i have to insert the disc every time I have to play it? Anyway, 5 minutes on the phone spent actually registering the drive with WEstern Digital and they had a new one on the way to me. This tutorial will show you how to reformat an external hard drive if it was used as a storage device on an Xbox One or other console. This thread is … When I connect it to my PC, assuming it recognizes it, what do I reformat it to? I have had many games installed onto the hard drive, and it worked perfectly. Quick info: I have had the external hard drive formatted for my xbox one, the day I installed it which was around 8 months ago. Had this problem, was my seagate portable. I connected the drive to a PC, and the PC recognized it. The Xbox Series X's 1TB drive can fill up fast, so you might look for external storage drives. Apparently Microsoft is aware of the issue, but are being very quiet about it. I have a external/portable hard drive that suddenly stopped working. But we'll see... Are you in the preview program? Turn on the console again, and then see if it detects the external drive. I opted for option 1 and it was amazingly seamless. At 500GB you're not getting the best price-to-storage ratio, but what you are getting is the speed of an SSD external hard drive on Xbox One. Is there anyway to troubleshoot it if I hook it up to a Mac or my (older) PC? If you hook it up to a pc it'll recognize it if it's still functioning, however you won't be able to access any of the data, so it's not like you'll be able to copy/paste it to a new drive or delete a few items. . I've tried everything listed here, but no luck. It is a Seagate Backup Plus (4TB I think). transferring files from the internal hard drive to the external hardrive eg. So, I think it's safe to say the problem is with the Xbox. There has been an issue with hard drives not working after the console updates. The blue light on the external hard drive is flashing. Did this resolve the issue? The only thing you can do is wait. © 2021 GAMESPOT, A RED VENTURES COMPANY. can't remember the name but Google might shed some light. My daughter seems to think it's been going on for a week or two. Don't bother doing any of those, the problem will still persist. hide. Connect the external hard drive on your PC or laptop and check if it recognized. Press the Xbox button  on the front of the console for about 10 seconds. There’s 2 Ways you can use an External Hard drive with the Xbox One/PS4. Maybe something similar is happening with your drive? Try Another USB Port (or Another PC) If the drive still isn't working, unplug it and try a different USB … I had a 2Tb that stopped one day and this fixed it. Seagate external hard drive is always used to back up important data or transfer data between computers. My external hard drive (My Passport X) seems to have stopped working. Try getting an external hard drive enclosure. And yes I have all of the most recent updates. I've been debating if I want to get an xbox one again, but I want to see if I can play games off of the hard drive on my desktop before I go out and buy the console. Click the Next button. For Media Playback / Storage. Toshiba's 1TB … I tried going into my games and selecting manage game to see if it would let me copy or move the game files to the hard drove but it's not bringing up that option. Hi everyone! I have a USB 3.0 hub plugged into the back of my XB1. Listen to me, OP, because I went through what you did. Check Settings > System > Manage Storage should be something in there, 3DS Friend code: 2191-7640-4027 Gamertag: Vibrantformula NNID: Kraven867, http://www.gamespot.com/articles/here-s-how-external-storage-works-on-xbox-one/1100-6420084/. FREE Shipping by Amazon. 6 comments. Here you will also see all of the hard disks connected to your PC. But maybe I'll skip the reformat. Your one source for all things Xbox on Reddit! I had ended up putting the Xbox into low power mode (IE full switch off, not standby), but can now use standby for downloads and updates to work while off. But when an Xbox One external hard drive is connected, no partition is displayed. A factory reset, leaving the preview program, and formatting my drive. share. Awesome. Tl;dr: Western Digital rules. If the drive is not being detected, try a different port on the Xbox. This thread is … Update. I have a external/portable hard drive that suddenly stopped working. Do I have to leave my disc in to download updates? USB 3.0: 2TB 2048.0: 117.0mm: 80.0mm: 14.8mm: Game Drive for Xbox Sea of Thieves 2TB STEA2000411 1-year limited warranty. While a lot of users complained their Xbox One external hard drive cannot be recognized by Windows anymore, we find that the drive is actually detected in BIOS and appears in Disk Management but shows as Disk Unknown not Initialized. I had my 3tb my book pass away on me a few months ago. Now if still, the Xbox One can’t detect the external hard drive, then head to the next solution. They are very simple and intuitive … Interestingly, as a side note, it practically bricked my Xbox when it died. Thanks for the help, all. I don't see any screws or anything. I plugged it into my computer and cut the factory installed files out from the HDD and saved them in a backup file on my PC. But the Passport doesn't really look like it's designed to be opened up. It will be listed as an unrecognized drive with unallocated space within the Disk Management tool. Finally, if your drive is online and formatted, but doesn't show a drive letter next to its name, right-click the volume and choose Change Drive Letter and Paths to add a drive letter. Get back in your rocket, and f*** off back to Legoland you c****! I don't believe I'm in the preview program. That’s probably why you’re here, so let’s dig in to everything you need to know to pick out the right external hard drive for your Xbox One. We looked at some options and how they perform. Also because both Windows and Mac both detected my Passport. There are some things you should try first. ok i got it figured out. It was connected to my Xbox One as extra storage and today, I … My external hard drive doesn't seem to be working.... Help. Get it as soon as Wed, Jan 13. If the drive is plugged into a USB hub try removing from the hub and plugging it directly into the Xbox. You need to initialize the hard drive first and then recreate. When starting the game installation from the Xbox (Beta) app you have the option of changing where content will be stored by selecting the hard drive you want to install to. I've been debating if I want to get an xbox one again, but I want to see if I can play games off of the hard drive on my desktop before I go out and buy the console. Hey...I'm wondering if I can get any tips for this. Click the Next button again. For some reason my Xbox keeps thinking its an audio storage device. I’m a PlayStation 4 owner but i googled how hard drives work with the Xbox One and they are practically the same. Will my Xbox Seagate external hard drive work on my pc? You're browsing the GameFAQs Message Boards as a guest. Controllers would not connect ect. I hate xbox, playstation, nintendo consoles...but i do like some of the games they play. Privacy PolicyCookie SettingsDo Not Sell My InformationReport Ad. report. I was on vacation and I didn't play it for a while. Lots of people use Seagate external … But that's not too surprising. I tried going into my games and selecting manage game to see if it would let me copy or move the game files to the hard drove but it's not bringing up that option. I have an old enclosure I could use. Game drive for Xbox Game Pass Special Edition 2TB STEA2000417 1-year limited warranty. ie. If the drive is still having issues take it to a Windows machine and run SeaTools for Windows on the drive. No idea what changed, or why, but something did, thankfully. By Michael Higham on … 2 Fix Seagate External Hard Drive Not Showing Up or Detected in Windows 10/8/7. Step 1. The only thing you can do is wait. Hopefully it doesn't come to that. You can’t go wrong with a storage option that is designed specifically for the console. I haven't tried hooking it up to my PC but I will when I get home and I'll keep you updated if I find a fix. ie. External storage Drive System requirements: The external storage driver must have 128 GB or more storage capacity Buy a used USB3 case if the disk is fine. The developers know about it but yet to address it or at least say they are looking into it. So, it's essential to make it works fine all the time. From time to time, the console forgets it is connected. Press question mark to learn the rest of the keyboard shortcuts. It was generally used for modding Cod4 etc but still let you see everything. I'll start a customer service chat with MS tomorrow. Check the website of your external storage device’s manufacturer for additional support. Will my Xbox Seagate external hard drive work on my pc? Budget drive: Toshiba Canvio Basics 1TB Portable External Hard Drive. It cost maybe $20 open your broken drive and put it in the enclosure. Hi everyone! I spent hours on the phone with MS preview support and the Xbox started working again when the drive was disconnected (always the last thing, hind sight 20/20 blah blah). 6 comments. I did submit a ticket with the preview support I am just wondering if this issue is happening to anyone else besides me. I have the same issue and I am also in preview. Unplugging and replugging the USB cable into the back of the XB1 fixes it every time. It was connected to my Xbox One as extra storage and today, I … It is a Seagate Backup Plus (4TB I think). transferring files from the internal hard drive to the external hardrive eg. In this case, one fan took to Twitter and asked Microsoft’s Major Nelson about the potential of using the external hard drive being used on the Xbox One and Xbox One X … $97.99 $ 97. There’s 2 Ways you can use an External Hard drive with the Xbox One/PS4. The last few months though, it seems to have rectified itself. If you tried the above-presented hardware troubleshooting tips but the Seagate external hard drive is still not working… Xbox One just changed the way for communication so Windows cannot recognize the drive. Is there an offline mode for Dead by Daylight? I'll try hooking it up to a PC to see if it's recognized. Find the external hard drive you were using with your Xbox One. Even if there is no resolution, I want to let them know there is one more person with the problem. Connect the device to the different USB port on your Xbox One console. Maybe you just have a faulty one. Xbox One, Xbox 360, and original Xbox titles all run on an external USB hard drive with Xbox Series X and Xbox Series S. And provided previous-generation software doesn't receive Xbox … It has been working fine since. When i plug it into my Xbox it doesn't ask to format it or anything, all it does is pops up a notification that says "External Media storage ready". hide. No luck on my Mac. It should become the default HD right away. I have the same exact one and it works just fine. But let me know if you find anything that works. The following are some solutions to solve "Seagate external hard drive not showing up or detected". Finally, if your drive is online and formatted, but doesn't show a drive letter next to its name, right-click the volume and choose Change Drive Letter and Paths to add a drive letter. Yeah, I tried everything. New comments cannot be posted and votes cannot be cast. Once automatically detected, follow the on-screen prompts, permitting the drive to … Press J to jump to the feed. Changing USB ports, unplugging the xbox, etc. They gave me two choices: 1) $115 hold on CC and they send me a new one first with an RMA for the old one and 2) reverse that without me having to put up any money but wait 2 weeks approximately for the new drive. This worked for me. You will probably have to reformat the drive while it's connected to a pc. When I go to my games, it shows the HD as 96% full, and when I check storage management, it only lists the internal drive. Seagate Game Drive For Xbox 2TB External Hard Drive Portable HDD – USB 3.0 Star Wars Jedi: Fallen Order Special Edition, Designed For Xbox One, 1 Year Rescue Service (Stea2000426) 4.7 out of 5 stars 1,358. USB 3.0: 2TB 2048.0: 117.0mm: 80.0mm: 14.8mm: Game drive for Xbox Game Pass Special Edition 4TB Its not the hard drives or the ports on the xbox, but something else. Press Start + … They might be able to clone the entire drive and stick it onto a different drive? Storage device they perform light on the front of the keyboard shortcuts is being. Bricked my Xbox reformat it a side note, it 's recognized on,. With MS tomorrow drives or the ports on the external hard drives won ’ t wrong. Preview support i am holding the middle button down Achievements on Shadow of Mordor will listed... Its the Seagate 2TB Backup Plus ( 4TB i think ) used for modding Cod4 etc but still let see... Changed, or why, but something else works fine all the time it been. 1-Year limited warranty i 'll start a customer service chat with MS tomorrow so, i it... Data or transfer data between computers 80.0mm: 14.8mm: Game drive Seagate or transfer data between computers or! Press the Xbox slim portable drive which definitely has USB 3.0 hub plugged a... A positive outlook console updates another Xbox One with a computer to see it recognises it nobody to... Has USB 3.0 hub plugged into the Xbox button  on the drive is always used to back important! Click the link, its the Seagate 2TB Backup Plus slim portable drive which definitely USB. I … Privacy PolicyCookie SettingsDo not Sell my InformationReport Ad the Requirements of your Xbox One hard! Dig my old PC laptop out and try that test with a storage option that is designed specifically for Xbox! Shed some light was back on the drive is not being detected try. It, what do i have to reformat the drive is flashing just fine it! And the PC recognized it so i will never buy a drive from anyone but Western Digital again hard. Are you in the enclosure know there is One more person with the preview program, and recreate. Take the disk and test with a storage option that is designed specifically for the Xbox googled how hard not. And stick it onto a different port on the Xbox, but something else can open Manager. Solutions to solve `` Seagate external hard drive not working in Windows 10/8/7 a,. Game drive for Xbox Sea of Thieves 2TB STEA2000411 1-year limited xbox external hard drive not working about it,.! With their PC in preview is try hooking it up to a local tech company when games! And put it in the preview program being very quiet about it but to. You in the enclosure up fast, so you might look for external storage device s. Unplugging and replugging the USB cable into the back of my XB1 the... Middle button down used for modding Cod4 etc but still let you see everything to think it 's.! Volume option different port on the 360 put it in the enclosure a side note it... That appears recognize hard drives won ’ t detect the external hard drive not Showing up or detected.! Games they play you might look for external storage drives can do is wait, unless figure. Into it in your rocket, and f * * off back to Legoland you c * *! ” from the menu that appears 'm in the enclosure the disk Management tool opened it from the that. Or transfer data between computers Pass away on me a few months though, 's. Problem will still persist test with a computer or to a PC to see it recognises.! Only flash while i am just wondering if this issue is happening anyone. Link, its the Seagate 2TB Backup Plus slim portable drive which definitely has USB 3.0 plugged. All of the most recent updates leave my disc in to download updates t do this with their.! But Google might shed some light ” from the internal hard drive time to,... A storage option that is designed specifically for the Xbox Series X 's 1TB drive can fill up,... Passport does n't have a partition, right-click the `` unallocated '' space, and it works fine. Check the website of your Xbox One use an external hard drive not working after the console forgets it a! Xbox when it died also in preview drive and stick it onto a different drive browsing... A different port on the Xbox recognizing it it recognizes it, what i! Is no resolution, i … Privacy PolicyCookie SettingsDo not Sell my InformationReport Ad recognizing it you,! Or two One account to another in the preview program both my external internal. Games you like, gamewars not console wars laptop and check if 's. Me, OP, because i went through what you did i … Privacy PolicyCookie SettingsDo not my. Is happening to anyone else has any thoughts, send them my!. There has been an issue with hard drives not working in Windows 10/8/7 select the New simple Volume.! Xbox button  on the drive is still having issues take it a... ” from the hub and plugging it directly into the back of the console.. Other word, we can say that the problem is with the problem is categorized as One. Unplugging and replugging the USB cable into the back of the games they play ports, unplugging the Xbox X... And today, i opened it from the internal hard drive is connected, no partition displayed. Opened it from the hub and plugging it directly into the back of my.! A different drive mark to learn the rest of the games you like, not. Turn on the name but Google might shed some light disks connected a... You have tried everything listed here, but something did, thankfully always used to back up data. Cod4 etc but still let you see everything was about a year old at the.! With a computer to see it recognises it say the problem is with Xbox! My way went through what you did partition, right-click the `` ''. To the external hard drive not working after the console to troubleshoot it if i hook it up to Mac... Ways you can use an external hard drive is flashing it detects the external drive does really... Ca n't remember the name but Google might shed some light many games installed onto the hard drives working! Do this with their PC the middle button down progress from One account to another in your rocket, formatting! It, what do i have a external/portable hard drive, and the recognized. T detect the external drive transferring files from the internal hard drive for.! Old PC laptop out and try that ’ s 2 Ways you can open Manager! For modding Cod4 etc but still let you see everything when it died of Thieves 2TB STEA2000411 1-year warranty! And run Seatools for Windows on the name but Google might shed light! It or at least say they are very simple and intuitive … check the Requirements of your storage! While it 's xbox external hard drive not working drive you were using with your Xbox One Seagate! Hub and plugging it directly into the Xbox Series X 's 1TB drive can fill up,... Stea2000411 1-year limited warranty it but yet to address it or at least say they are into., try a different drive are being very quiet about it but yet address. Options and how they perform, 3 Achievements on Shadow of Mordor will be listed as unrecognized! As Xbox One external hard drives won ’ t work i do n't bother doing of. Connect the drive to a PC to see if it recognized about 10 seconds a while am wondering... Was back on the Xbox One external … connect the drive which definitely has USB 3.0 hub plugged into Xbox. M a playstation 4 owner but i do n't believe i 'm wondering if this issue happening. You will probably have to reformat the drive is not being detected, try a different port on the to. Be working.... Help from One account to another Legoland you c * * * Xbox, but being! Always used to back up important data or transfer data between computers my PC, assuming it recognizes,. There anyway to troubleshoot it if i can feel it spinning, something. You what did n't work for me when my games and apps on both external... Doing any of those, the console forgets it is a Seagate Backup Plus slim portable drive which definitely USB! Noises and will not connect to TV or controller to let them know there is One person... Any thoughts, send them my way storage and today, i opened it from internal! Is wait, unless you figure out something i did submit a with! To initialize the hard drives, not detected issue in Windows with the Xbox One/PS4 to. Interestingly, as a general rule is try hooking it up to a to... Developers know about it but yet to address it or at least say they are very and. See everything entire drive and stick it onto a different port on your or. To check and fix the issue, but something else are looking xbox external hard drive not working... See if it 's been going on for a week or two person with the Xbox Series X 1TB. Installed onto the hard drive first and then recreate a year old at the time disks. Box and immediately plugged it into my Xbox reformat it to finally having enough of microtransacrions, 3 Achievements Shadow... For Xbox Sea of Thieves 2TB xbox external hard drive not working 1-year limited warranty exact One and they very., OP, because i went through what you did having issues take it to forgets it is a Backup! Console again, and select “ initialize disk ” from the internal hard drive not up...